Privacy Policy & Client Data Protection Standards

Fiber Opti Ink (“we,” “our,” or “us”) is an ISO 9001:2015 certified manufacturer of high-performance composite electrical panels, outdoor cabinets, modular distribution boards, junction boxes, and roadway infrastructure. This Privacy Policy details our practices concerning the collection, storage, use, and protection of information gathered through our website (fiberindia.in), direct engineering inquiries, Request for Quotation (RFQ) portals, and customer communications.

By accessing our website, requesting quotation schedules, or submitting technical engineering drawings, you acknowledge and agree to the data handling practices outlined in this policy.

Because Fiber Opti Ink operates primarily in the commercial and industrial B2B infrastructure domain, the data we collect is oriented toward enterprise verification, technical validation, and manufacturing fulfillment:

• Contact & Corporate Identity: Name, professional designation, business email address, company telephone numbers, official company registration name, and delivery plant locations.
• Engineering Specifications & Drawings: Technical CAD drawings, Bill of Quantities (BOQ), single-line diagrams (SLD), thermal load requirements, custom cutout schedules, and tender reference numbers submitted via RFQ forms.
• Commercial & Transactional Records: Purchase orders, quotation histories, GST numbers, tax identifiers, dispatch documentation, and site commissioning certificates.
• Technical Web Analytics: IP address, browser type, operating system, pages viewed, device telemetry, and referral URLs collected via secure web server logging.

We use collected data strictly for legitimate manufacturing, commercial contracting, and client service objectives, including:

• Generating customized commercial quotations, composite mold schedules, and thermal feasibility assessments.
• Manufacturing precision compression-molded electrical panels, distribution pillars, and junction boxes according to tender standards.
• Coordinating factory acceptance tests (FAT), NABL/CPRI certified lab witness inspections, and dispatch logistics.
• Maintaining warranty ledgers, material traceability records, and after-sales field support documentation.
• Fulfilling statutory compliance under Indian commercial law, export regulations, and corporate taxation.

Technical drawings submitted for quotation are accessible solely to authorized design engineers and production toolmakers. They are never published, shared with third-party vendors, or repurposed for competing infrastructure bids.

We process personal and corporate data in compliance with:

• The Digital Personal Data Protection Act (DPDPA), 2023 (India).
• The Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
• Applicable international standards (such as GDPR principles) when fulfilling direct export consignments for overseas infrastructure contracts.

Fiber Opti Ink does not sell, trade, or rent personal or commercial client data to external marketing agencies or list brokers. Disclosures are limited strictly to the following essential partners:

• Freight & Logistics Providers: Trusted heavy-haul shipping carriers and freight forwarders to execute physical transport from our manufacturing plants to project worksites.
• Certified Laboratories: Accreditated test facilities (e.g., CPRI, ERDA, NABL labs) when clients commission third-party sample destruction, dielectric, or flame tests requiring customer verification.
• Governmental & Regulatory Authorities: Where mandated by law, court subpoena, GST audits, or official tax regulatory requests.

We deploy multi-layered physical and digital defense protocols to protect corporate records against unauthorized access, destruction, alteration, or disclosure:

• 256-bit TLS/SSL encryption for all data transmitted across fiberindia.in.
• Strict role-based access control (RBAC) across internal ERP systems, design files, and customer database clusters.
• Encrypted cloud backups and isolated network firewalls protecting on-premise drawing workstations.
• Regular security vulnerability audits and perimeter penetration testing.

Our website uses strictly necessary and performance cookies to maintain user session integrity, remember display preferences, and compile anonymized site analytics.

You can configure your browser settings to decline cookies. However, disabling essential cookies may impact certain interactive catalog features or RFQ session persistence.

Under applicable privacy frameworks, business representatives and individual contacts retain the right to:

• Request a copy of personal information stored in our communications database.
• Request corrections to outdated or incomplete organizational details.
• Request the deletion of non-statutory records once commercial warranty periods expire.
• Opt out of periodic engineering bulletins or technical product updates at any time.

If you have questions, concerns, or requests regarding this Privacy Policy or your technical data, please reach out to our appointed compliance representative: